Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Free shipping for all products using Australia Post Standard Parcel for all Australian Location.

Which payment methods are accepted in the Online Shop?

Credit Cards and Paypal payments are accepted.

How long will delivery take?

Currently only sending to Australian location with Australia Post Standard Parcel taking 2-6 Business Days.

How secure is shopping in the Online Shop? Is my data protected?

Shopping in our shop is secure. The website is using SSL certificate to encrypt communication and to protect data.

What exactly happens after ordering?

We will send the item by Australia Post Standard Parcel on the same business day or the day after at the latest.

You will receive an email confirming your order.

Can buyer outside of Australia make a purchase

No, currently we can only process Australian buyer.

Overseas buyer please contact me by Facebook or email at admin@collectibleitems.com.au. Special postage fee and price will be arranged for overseas buyer.

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